Why Patient Reported Outcomes (PRO)

Why Patient Reported Outcomes (PRO)
As a health care provider, you want to do everything you can for your patients. But when it comes to patient satisfaction and experience, there are only so many things you can control. That's why it's important to ensure your patients have a positive experience while they're in your care—and beyond. The best way to do this is by asking them directly about their experience with you and your team through the use of PRO: patient reported outcomes (PRO).
Collecting PRO data should be as easy and efficient as possible
Collecting PRO data should be as easy and efficient as possible. Let’s start with the end in mind: what you want to achieve by collecting this data, and how you plan to use it. The first step is selecting the most appropriate method for collecting PRO data from your population of interest. The ideal solution will be reliable and consistent across time, methods, populations and contexts—and if possible it should have been validated by an independent third party against established standards .
The information gathered needs to be actionable.
The key to making PRO data actionable is the ability to take a patient's experience, report and turn it into new actions that improve healthcare delivery. This means that not only does the information need to be accurate, but also useful and accessible as well. The first step in making your PRO data actionable is ensuring it's timely. You'll want to develop a workflow for collecting, integrating and analyzing data from all of your existing sources so you can quickly identify trends in your hospital or clinic population. For example, if a certain type of surgery results in an increased number of patients experiencing adverse events (AEs), you can take immediate steps to reduce the risk of AEs during similar procedures by changing protocols or staffing levels before these issues become widespread problems
A reliable and intelligent data management system is essential
A reliable and intelligent data management system is essential to the success of a PRO. As your company’s PRO strategy evolves, you will see the value of an automated system that is easy to use, capable of alerting the patient and their physician and other care team members. This level of automation will allow you to quickly capture data from all sources in one place while also obtaining actionable insights by analyzing historical trends and comparing them to other patient populations within your organization or outside it.
The results need to be communicated with other team members to effectively treat the patient
In order to make PRO data actionable, it is important that the results are communicated with other team members. This can be done by creating a standardized template for each patient and training all staff on how to use it. The data collected should be easy for patients to fill out and reliable. If the information is not reliable, then there will be no way to determine whether or not it's accurate or what needs to be done differently in the future. Finally, you need intelligent data collection processes so that you can identify patterns that lead to improvements in care delivery
Make your PRO data actionable
Patient-reported outcomes (PROs) data is an important factor in delivering quality patient care, but it's often not actionable. As a healthcare provider, you can make your PRO data actionable by:
  • Ensuring that the data is accurate. Accuracy means ensuring that patients understand the questions and that their answers are measured accurately with proper tools. This will help you get more useful results from your PRO program.
  • Providing feedback to patients after they complete surveys or checklists so they know what areas of their health need improving and how to do so—increasing both engagement and motivation for change.
  • Making sure the PRO data is accessible across all channels of communication, including mobile devices a.
The collection of patient reported outcomes is essential to improving overall awareness. Without PRO data, healthcare professionals will not be able to provide the best possible care for their patients. It is important that the information gathered is actionable and can be used effectively by healthcare teams in order for them to provide the best care possible
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